AVAYA SPEECH IVR - GOOGLE CLOUD

TELE BOT - AVAYA GOOGLE SPEECH IVR

TeleQuest - Tele BOT is integrated with Google Speech Using Avaya Platform.
Tele BOT conversational IVR allows callers to converse naturally to get the exact service they want
Tele BOT, uses the advance cloud base Google Speech engine to convert speech into text and understand the context of the conversation.
Tele BOT, uses store and forward to communicate with Google Speech API.

VIEW GOOGLE SPEECH IVR DEMO

FEATURES

Recognizes 120+ languages and variants
Store & forward saves MRCP license Cost.
Reporting customization based on the requirment
Powered by machine learning
Automatically transcribes proper nouns and context-specific formatting
Offers selection of enhanced models, tailored for your use case

BENIFITS

Improved efficiency
Reduce customer confusion
24/7 availability
Gaining a deeper understanding of customers:
Allowing customers to save time
Providing richer experiences through advanced features
Scale up your operations

Google API

Supports integration with google cloud API for Google Dialog Flow, Speech To Text and Text To Speech

AWS API

Supports integration with Amazon cloud API for Amazon Lex and Polly

MS Azure API

Supports integration with Microsoft Azure Bot, Speech To Text and Text To Speech.

Nuance

Supports Nuance ASR and Speech